About The Authors
Mike Halsey was first awarded as a Microsoft Most Valuable Professional (MVP) in 2011. He is the author of more than a dozen Windows books, including Troubleshooting Windows 7: Inside Out, Troubleshoot and Optimize Windows 8: Inside Out, Windows 10 Troubleshooting, and The Windows 10 Accessibility Handbook from Apress. He is also the author of other books in the Windows Troubleshooting Series. Based in Sheffield, United Kingdom, where he lives with his rescue border collies, Evan and Robbie, he gives many talks on Windows subjects from productivity to security, and he makes how-to and troubleshooting videos under the banner Windows.
Joli Ballew is a Microsoft MVP and Windows expert. She has written almost 60 books, most on Windows technologies. She currently works at Lynda.com authoring and filming training videos; is an adjunct professor of technology at Brookhaven College in Farmers Branch, Texas; and teaches Microsoft certification boot camps at Collin College in Plano,Texas. Joli spends her spare time doing yoga and running and enjoys being with her family.
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