The New Expanded Edition of Listen to Me, Listen to You (Penguin, 2007) is a successful publication designed to help people improve their sense of self and ability to communicate with other people. However, some people prefer experiential learning to ‘book learning’, and group experience can deepen the learning process. We wrote this step-by-step guide for teachers, trainers, facilitators and others who are inspired to lead communication skills training based on Listen to Me, Listen to You.
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